Setting up a welcome autoresponder

  • Select Save As from the top right and choose Autoresponder. 

  • Select the Autoresponder Type "Welcome Message" from the drop-down menu.

  • Your customers will receive your welcome message automatically when they sign up to your email list from your Facebook and website data collection form. You can also select to send your welcome email each time you upload a new customer list to your SnapRetail account.
  • Type your Subject Line in the text box.
  • Choose Save & Finish and you will be directed to the Autoresponder tab where you can view your saved autoresponders. 

Important Note:  Only one Welcome, one Birthday, and one Event autoresponder can be active at a time. If you already have an existing Welcome, Birthday, and Event autoresponder active and you attempt to create a new one, your existing autoresponder will be turned off and your newly created autoresponder will be activated in its place.

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