Turning an autoresponder on or off

  • Navigate to Autoresponders in the secondary menu of Email in your SnapRetail account. 
  • Click on the text labeled On or Off below to change it.

Important Note: Only one Welcome, one Birthday, and one Event autoresponder can be active at a time. If you already have an existing Welcome, Birthday, and Event autoresponder active and you attempt to create a new one, your existing autoresponder will be turned off and your newly created autoresponder will be activated in its place.

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