Configuring Your Website Domain

We recommend you purchase a custom domain name (www.STORENAME.com) from a domain host such as Network Solutions, Register.com or HostGator.  There are many domain host platforms; these are just a few of the most popular sites. 

If you already have a domain name through a different website host and do not own your domain name or have access to edit your domain name settings, we recommend you reach out to have the domain transferred to your ownership. 

SnapRetail does not host domain names or email domain name (Example: info@STORENAME.com) for email hosting. SnapRetail only hosts the content of your website. 

In order to have your domain connect to your SnapRetail website, you must add/edit two records found in the DNS Settings or DNS Manager.  You will need to edit the A Record and the CNAME Record.

We recommend you reach out to the domain host’s Customer Support to learn how to find and edit DNS Settings for your domain name. If your email is hosted through your domain name, editing records could disrupt your email service. Please contact the domain host’s Customer Support to make sure your service is not interrupted while configuring your website domain name.

Editing the A Record and CNAME Record.

A Record

To edit the A Record find this record in your DNS Settings or DNS Manager. Click edit and change the values to match the information below. If there are any options other than those listed, they will likely remain the same.

CNAME Record

To edit the CNAME Record, find this record in your DNS Settings or DNS Manager. Click edit and change the values so they match the information below. If there are any other options than those listed, they will likely remain the same.

Login to your SnapRetail account and go to your Website Tab. Under the Website URL section, add your domain by clicking “edit” and adding your URL to the first line.

If domain configuration is done correctly, your CNAME Information will be verified with a green checkmark.